1. Overview

Thank you for shopping with Akoi VZN. We want you to be completely satisfied with your purchase. However, please note that all sales are final, and we do not offer refunds.

2. Why No Refunds?

We take pride in offering high-quality, handcrafted items and personalized services. As each product is made with care and each order is processed with attention, we cannot accept returns or offer refunds. We appreciate your understanding and support. To ensure you’re fully satisfied, please review item descriptions carefully before purchasing

3. Exchanges

If you receive a defective or damaged item, please contact us within 1-2 days of receipt, and we will be happy to arrange for a possible replacement or issue a store credit.***

4. How to Ensure Satisfaction

To help ensure you’re happy with your purchase, please review the following before completing your order:

• Product Descriptions: Carefully read the item descriptions and specifications.

• Images: View all available images to understand the product’s appearance and details.

Sizing and Specifications: Double-check sizes, colors, and other specifications to ensure they meet your needs.

5. Contact Us

If you have any questions or concerns about your order, please don’t hesitate to reach out to us. We’re here to help and will do our best to assist you.

Akoi VZN
vznworld@akoivzn.com

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted here with the updated effective date.

Thank you for your support! Please note that all sales are final, and we’re unable to offer refunds at this time. We truly appreciate your patience and understanding. Each of our handcrafted items, whether wellness or fashion, is made with great care and integrity. To ensure you’re fully satisfied, please review item descriptions carefully before purchasing. If you have any questions, feel free to reach out—we’re here to help!