Terms of service.

Effective Immediately

1. Introduction

Welcome to Akoi VZN LLC! By using our website and purchasing our products or services, you agree to these Terms and Conditions. Please read them carefully.

2. Orders and Payments

  • Order Acceptance: Your order is considered accepted when we send you a confirmation email. We reserve the right to refuse or cancel any order at our discretion.

  • Pricing: All prices are listed in $USD and are subject to change without notice. Sales tax and shipping costs are additional, as applicable.

  • Payment: We accept payments through Apple Pay, Visa, Mastercard, American Express, Discover, Diners Club, JCB and PayPal. By providing payment information, you confirm that you have the legal right to use the chosen payment method.

3. Shipping and Delivery

  • Processing Time: We aim to process and ship orders within 3-5  business days of purchase date. Delivery times may vary depending on your location and shipping method.

  • Shipping Costs: Shipping fees are calculated based on the delivery address and will be displayed at checkout.

  • We will make reasonable efforts to deliver products within the estimated time frames provided. However, we are not responsible for delays caused by third-party shipping services.


  • Responsibility: Once your order is shipped, it becomes the responsibility of the carrier. We are not liable for delays or issues caused by the shipping carrier.

4. Returns and Refunds

  • No Refunds: All sales are final, and we do not offer refunds. Please review your order carefully before completing your purchase.

  • Exchanges: We do not offer exchanges except in the event that a customer receives a damaged item. If you receive a damaged item, please reach out to us on the same day you receive it so we can resolve the issue promptly. To initiate a return for a damaged item, please contact us at customersupport@akoivzn.com with your order number and a description of the damage.

5. Product Information

  • Accuracy: We strive to ensure that product descriptions and images are accurate. However, we cannot guarantee that your monitor's display of colors or other features will be exactly as shown.

  • Handcrafted Items: Our products are handcrafted, which means there may be slight variations from the images and descriptions provided.

6. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Akoi VZN LLC and protected by intellectual property laws. Unauthorized use is prohibited.

7. User Conduct

  • Prohibited Activities: You agree not to use our website for any unlawful or prohibited activities. This includes, but is not limited to, harassment, spamming, or violating the rights of others.

  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Limitation of Liability

  • Disclaimer: Our website and products are provided "as is" without warranties of any kind, either express or implied. We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

9. Changes to Terms

  • Modifications: We may update these Terms and Conditions from time to time. Changes will be posted on this page, and your continued use of our site after changes constitutes acceptance of the updated terms.

10. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the United States District Court for the District of Columbia. Any disputes arising from these terms will be resolved in the courts of the United States District Court for the District of Columbia.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us:

Thankyou,

Akoi VZN LLC
Vznworld@akoivzn.com